Terms & Conditions

Alpha Flow Solutions | thealphafloww.com

Effective Date: April 22, 2026 | Last Updated: April 22, 2026

1. ACCEPTANCE OF TERMS

These Terms and Conditions (“Terms”) govern your access to and use of the website thealphafloww.com, the Alpha Flow Solutions CRM platform, and all related services provided by Alpha Flow Solutions (“Alpha Flow Solutions,” “we,” “us,” or “our”). Our CRM platform is a white-label implementation powered by Go High Level.

By accessing or using our Platform, creating an account, or engaging our services, you (“you,” “your,” “Client,” or “User”) agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Platform. If you are entering into these Terms on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. DESCRIPTION OF SERVICES

Alpha Flow Solutions provides CRM (Customer Relationship Management) setup, onboarding, marketing infrastructure, and related digital services designed specifically for food trailer manufacturers, custom unit builders, and related industries.

CRM platform setup, configuration, and customization
Marketing and sales infrastructure implementation
Social media integration and communication channel setup
Pipeline, workflow, and automation configuration
Content strategy, campaign management, and advertising services
Sales process structuring and team training
Ongoing platform support and consultation (where applicable)

3. ACCOUNT REGISTRATION AND RESPONSIBILITIES

To access certain features of the Platform, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding the password and credentials associated with your account.

4. CLIENT OBLIGATIONS

As a Client of Alpha Flow Solutions, you agree to provide accurate information, respond to communications in a timely manner, and use the CRM platform in compliance with all applicable laws.

5. FEES, PAYMENT, AND BILLING

5.1 Service Fees

Fees for our services are set forth in the applicable service agreement, proposal, or invoice. All fees are quoted in United States Dollars (USD) unless otherwise specified.

5.3 Recurring Subscriptions

If your services include a recurring CRM subscription, you authorize us to charge your payment method on a recurring basis at the applicable rate.

6. REFUND AND CANCELLATION POLICY

Due to the nature of digital setup and onboarding services, all payments for completed or in-progress work are non-refundable. For recurring subscriptions, you may cancel at any time effective at the end of your current billing period.

7. INTELLECTUAL PROPERTY

All content, branding, and features of the Alpha Flow Solutions platform are the exclusive property of Alpha Flow Solutions. You retain all rights to the content and data you provide to us.

8. CONFIDENTIALITY

Both parties agree to keep confidential any proprietary or sensitive information exchanged during the course of the business relationship.

9. DATA PROCESSING AND PRIVACY

Your use of the Platform is governed by our Privacy Policy. You are responsible for complying with all applicable data protection laws with respect to the personal data of your own customers.

10. ACCEPTABLE USE POLICY

You agree not to use our Platform to send unauthorized spam, transmit unlawful content, or interfere with the Platform’s integrity.

11. THIRD-PARTY SERVICES AND INTEGRATIONS

Our Platform integrates with third-party services. Alpha Flow Solutions is not responsible for the availability or practices of any third-party services.

12. DISCLAIMER OF WARRANTIES

THE PLATFORM AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

13. LIMITATION OF LIABILITY

ALPHA FLOW SOLUTIONS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Alpha Flow Solutions, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Platform or services, your violation of these Terms, your violation of any applicable law or regulation, your Client Content, or your infringement of any third-party rights.

15. TERMINATION

We may terminate or suspend your access to the Platform and services at any time, with or without cause, and with or without notice. Upon termination, your right to use the Platform will immediately cease. You may terminate your account at any time by contacting us at hello@theealphafloww.com.

Upon termination, we may retain your data for a reasonable period to allow for data export, after which it will be permanently deleted. Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnification obligations, and limitations of liability.

16. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes arising from or related to these Terms shall be resolved in Harris County, Texas.

The parties agree to first attempt resolution through good-faith negotiation. If negotiation fails within thirty (30) days, disputes shall be submitted to binding arbitration in Harris County, Texas in accordance with the rules of the American Arbitration Association. The prevailing party in any such proceeding shall be entitled to recover its reasonable attorneys’ fees and costs.

17. FORCE MAJEURE

Alpha Flow Solutions shall not be liable for any failure or delay in performing its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of war or terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or failures of the underlying CRM platform (Go High Level).

18. SEVERABILITY

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Alpha Flow Solutions regarding your use of the Platform and services. These Terms supersede all prior negotiations, representations, or agreements, whether written or oral. No amendment or modification of these Terms shall be effective unless made in writing and signed by both parties.

20. CONTACT INFORMATION

If you have any questions or concerns about these Terms, please contact us at:

Alpha Flow Solutions
1919 Taylor Street STE F #1210
Houston, TX
Email: hello@theealphafloww.com
Website: thealphafloww.com