Privacy Policy
Alpha Flow Solutions | thealphafloww.com
Effective Date: April 22, 2026 | Last Updated: April 22, 2026
1. INTRODUCTION
Alpha Flow Solutions (“Alpha Flow Solutions,” “we,” “us,” or “our”) operates the website thealphafloww.com and provides CRM (Customer Relationship Management) services through our platform, which is a white-label implementation powered by Go High Level (collectively, the “Platform”). We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our CRM platform, communicate with us, or otherwise interact with our services. Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please discontinue use of our services immediately.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide when you interact with us, including but not limited to:
- Full name, business name, and job title
- Email address, phone number, and mailing address
- Billing and payment information (processed through secure third-party payment processors)
- Social media account credentials provided for CRM integration purposes
- Domain registrar credentials provided for setup and configuration
- Customer or contact lists uploaded to the CRM platform
- Business logos, brand assets, and other materials provided for customization
- Any other information you voluntarily provide through forms, emails, or direct communication
2.2 Information Collected Automatically
When you visit our website or use our Platform, we may automatically collect certain information, including: IP address, browser type, operating system, and device information; pages visited, time spent on pages, and referring URLs; cookies, pixel tags, and similar tracking technologies; log data and usage patterns within the CRM platform.
2.3 Information from Third Parties
We may receive information about you from third-party sources, including social media platforms (Facebook, Instagram, Google Business Profile), analytics providers (such as Google Analytics), advertising platforms (such as Meta Ads), and the underlying CRM platform provider (Go High Level).
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes: To provide, operate, and maintain our CRM platform and services; to set up, configure, and customize your CRM account during the onboarding process; to process transactions and send related billing and payment information; to communicate with you, including responding to inquiries and providing customer support; to send promotional communications, newsletters, and marketing materials; to improve our website, platform, products, and services; to monitor and analyze usage trends; and to comply with legal obligations.
4. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers, our CRM platform provider (Go High Level), for legal requirements, or in the event of business transfers.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website may use cookies, pixel tags, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can manage your cookie preferences through your browser settings.
6. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. CREDENTIALS AND SENSITIVE ACCESS
During the CRM setup and onboarding process, you may provide us with login credentials for your domain registrar, social media accounts, email hosting, website hosting, and other third-party services. We handle these credentials with the utmost care and use them solely for completing your setup.
8. YOUR RIGHTS AND CHOICES
Depending on your location and applicable law, you may have certain rights regarding your personal information, including access, correction, deletion, opt-out, data portability, and withdrawal of consent. To exercise any of these rights, please contact us at hello@theealphafloww.com.
9. DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements.
10. CHILDREN’S PRIVACY
Our Platform and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
11. THIRD-PARTY LINKS AND SERVICES
Our website and Platform may contain links to third-party websites, services, or applications that are not owned or controlled by Alpha Flow Solutions. This Privacy Policy does not apply to those third-party services.
12. CALIFORNIA RESIDENTS (CCPA)
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). To exercise your CCPA rights, please contact us at hello@theealphafloww.com.
13. INTERNATIONAL DATA TRANSFERS
If you are accessing our Platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and central database are located.
14. CHANGES TO THIS PRIVACY POLICY
We reserve the right to update or modify this Privacy Policy at any time. Your continued use of our Platform after any changes constitutes your acceptance of the updated Privacy Policy.
15. CONTACT US
Alpha Flow Solutions
1919 Taylor Street STE F #1210
Houston, TX
Email: hello@theealphafloww.com
Website: thealphafloww.com